Do you want to create one image that contains both the front-side and back-side of the document? Does your problem involve issues with the quality or other aspects of the scanned image? To help us improve our support, please provide your feedback below. We exist to help the world make sense of information with smart, connected solutions powered by decades of image science innovation. If after this, the calibration fails more than likely the calibration process was unable to write the calibration data file to specific directory. Go into your scanner application settings and enable the 'Noise Reduction' setting. Are you attempting to get rid of the black holes on a document that show up due to hole punches? _____________________________________________________________, Yes, my scanner can, or at least try to, scan an image, No, my scanner cannot connect to my PC / scan at all, No, my scanner is making abnormal / loud noises, Pages are not being fed through the scanner, Some or multiple pages get taken into the scanner at once.
Go into your scanning application settings and enable the 'Hole-fill' option. Please refer to the user guide and call your regional support number, - A Kodak Alaris Scanning Application (Capture Pro, Info Input, etc.). Do you have administrative permissions on your computer? Check both ends of the connection between your power outlet and the scanner. Open the scanner and check to see if the rollers are worn / dull. By continuing to use this site you consent to this. Open the scanner and check to see if the rollers are worn / dull, Try adjusting the angle of the scanner to be more flat, For lightweight paper, make sure the 'Active Feed' feature is set to 'none'. Is your scanner properly connected to your PC by the USB cable? See Chapter 3, “Calibrating the scanner”. Do you need your documents to be scanned at a higher quality? Click here to see the instruction on how to install driver. The display says the UDDS calibration failed.
click here to see the instructions on how to calibrate the scanner. Clean the rollers in your scanner as well as check to see if they need to be replaced. • If the problem persists, call Service. Disconnect the USB cable from the machine. Go into your scanning application settings and enable the 'Color Dropout' setting. Go into your scanning application settings (advanced) and enable to 'Combine Front and Back Images' setting. The Resolution can be set at various intervals of DPI; the higher the DPI, the higher the quality of the image. Use the arrow buttons to highlight the 'Calibration' line and press the 'Play'-triangle button, Place a blank sheet of white paper in the input tray, Ensure 'Multifeed Calibration' is highlighted on the screen and press the 'Play'-triangle button, The scanner will run the document and you will see a 'UDDS Calibration Succeeded' screen, If your scanner is not detecting multifeeds, check to see that multifeed detection is set 'On' within your scanning application, Do consumables such as the feed module and/or separator need to be replaced? If installing from the DVD, does your DVD have any scratches on it? • The Kodak ScanMate i1150/i1180 Scanners are Energy Star compliant and are shipped from the factory with the default time set to 15 minutes.
UDDS calibration succeeded Informational message. If not, update your application to the newest version: Are Blank Pages showing up in your scanned documents?
Then, right click again and select the 'Start' option. I received a "Calibration failed" error message when attempting to calibrate my scanner. This problem can be corrected by the following: Go into your scanning application settings (advanced) and enable the 'Images Per Side' setting.
Run the program and look for the 'Kodak Alaris Inc. Scanner Service' within the pop up list on your screen.
Dirty or dull scanner rollers can have a negative effect on image quality as well as general scanner use. Ensure 'Multifeed Calibration' is highlighted on the screen and press the 'Play'-triangle button The scanner will run the document and you will see a 'UDDS Calibration Succeeded' screen The display says the UDDS calibration failed. Try plugging in another electrical device to the outlet your scanner is connected to verify the outlet has a working electrical connection.
Contact the support service for the third-party scanning application that you are using. This error message appears if the calibration failed.
If the scanner does not complete a successful calibration after completing the steps above, please contact Brother Customer Service from "Contact Us". Cannot Scan (via USB / Parallel)Cannot Scan (via Mobile Device)Scan Quality ProblemGeneral Scan ProblemScan from Mobile DeviceScan from Computer (Windows)Scan Settings / ManagementTips for Scanning Please note this form is used for feedback only. We are unable to diagnose issues with scanning applications that are not made by Kodak Alaris. See the suggestions below to try and fix your problem: If your consumables need to be replaced, you can purchase them by contacting your Kodak Alaris reseller - See consumables catalog, Running Multifeed calibration on your S2050/S2070.
The Kodak trademark and trade dress are used under license from Eastman Kodak Company. If you don't have full administrative control, the calibration process will fail. Use your computer's search function and look for the program 'Services'. If you still find streaks are making their way onto your scanned image, you set the aggressiveness of the setting from -2 to 2. We are glad we could help you resolve your problem! Cleaning Also, refraining from scanning paper with fresh ink can also reduce streaks. Open this up and run through the process for setting up a USB connection. This problem can be corrected by the following: If you don't have full administrative control, the calibration process will fail. (Windows 8)
Are the text or lines on your scanned image faded, or otherwise not showing up as prominently as you would like? Are there black vertical streaks appearing on your scanned image? Windows SupportMacintosh Support.
Turn off your scanner and remove the USB cable from your computer, Navigate to your computer's Control Panel, Under 'Programs', select 'Uninstall a Program', Right-click 'Alaris S2000 Scanners' and select 'Uninstall', Continue through the Wizard until the drivers have been uninstalled, Run the Setup Wizard for your S2000 again following the steps as necessary. Make sure that you are logged on with Administrator rights. Android™ Device-related ProblemBrother iPrint&Scan (Android™ Device)
Is your Kodak Alaris scanning application on the latest version? What aspect of the S2050 / S2070 are you having problems with?
To 101.6 Cm (40 In. Does your document background have multiple background colors which distract or otherwise make the document hard to read?
Page 102 Messages Operator Message UDDS calibration failed The UDDS calibration failed. • Clean the sensors and try again. If you are scanning a stack of documents which may or may not be face-up, then Post-Scan Rotation can help. Does your computer have enough storage for the drivers? Manual will be automatically added to "My Manuals", Kodak I1840 - Document Scanner User Manual, Scanner Kodak i1800 Series Image Processing Manual, Scanner Kodak i1800 Series Key Operator's Manual, Scanner Kodak i1800 SERIES User Maintenance Manual, Scanner Kodak i1860 Installation Planning Manual, Scanner Kodak 120-3090 - I830 - Scanner Firmware User Manual, Scanner Kodak i1800 Series Specifications, Scanner Kodak Kodak i1220 Installation And Configuration Manual, Scanner Kodak I1420 - Document Scanner User Manual, Page 24: Adjusting The Height Of The Input Elevator, Page 25: Installing The Document Extender, Page 26: Adjusting The Output Tray For Document Lengths Up To 43.2 Cm (17 In.
Is 'Intelligent Document Protection' on? Go into your scanner application settings and look for 'Resolution'.
My setup: - QNAP TVS-882 with Virtualhere license - Windows 10 Pro x64 virtual machine running on QNAP / Windows 7 Pro x64 standalone PC - Kodak Alaris Scanmate i1150 connected to QNAP USB port
Which part of the Setup Wizard is causing issue?
Go into your scanner application settings and enable the 'Automatically Detect and Straighten' setting. Open Explorer. Is there a black border surrounding your scanned image? __________________________________________. Go into your scanner application settings and enable 'Background Smoothing'. But there seems to be some communication missing between scanner and scan application. Disconnect the USB cable from the machine. If you find that some lines are still making it through on the resulting scanned image of your document, you can also set the aggressiveness of this option from -10 to 10.
Do consumables such as the feed module and/or separator need to be replaced? Go into your scanner application settings and enable 'Foreground Boldness'. Do you wish to eliminate form lines and / or boxes on your documents so that only text is shown on the final scanned image? Non-volatile memory is used to store program data, scanner settings, and scanner calibration data.
Right click this process and select the 'Stop' option if possible. ), Page 30: Adjusting The Output Tray For Documents From 43.2 Cm (17 In.)
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