Seeing how I would be paying shipping both ways it was not worth it. You’ll place a order and conveniently your order is damaged or they’ll send something you didn’t order and when you want to get it fixed the items you ordered are no longer in stock #DONOTSHOP Gain trust and grow your business with customer reviews. Then, through a shady third-party company called Skynet, they charge you over 50% of the value of your item as import duty. I have been waiting for my package for OVER A MONTH (literally 39 days). I had to pay in US dollars as they seem they do not offer the CAN dollars on the app compared to the website. You need to send that amount to a company call sky net. Fantastic customer service, fast and easy to chat on the online chat service, Only the latest review will count in the company's TrustScore. Missguided provides some of the worst… Missguided provides some of the worst customer service EVER! I ordered something and it came in a week with tracking and no issues! I ordered a dress about a week ago I received it today... shipping was fast for this order but when I opened the package I was soooo disappointed and angry the dress that I order was nothing like the one in the picture I won't wear that dress not even as a Halloween the sad part is that I have more packages from them coming and are late and I haven't received any notification about my packages NEVER AGAIN! I live in SoCal and I placed my order on Friday, April 5th and received my package on Tuesday April 9th. I would be wary and not order a ton, but definitely GO THROUGH PAYPAL so you can dispute it if you need to! :(, How long does it take to get your order ? I have never wear it. we got 2 day shipping & it's been 3/4 days. New comments cannot be posted and votes cannot be cast, More posts from the femalefashionadvice community, Continue browsing in r/femalefashionadvice, Press J to jump to the feed. When i’m telling you they incompentent trust me there.Never ever AGAIN. Yikes that they slid that customs charge under my nose, YASSSS on the fact that it delivered in a week to Canada, and the clothes were exactly what I ordered and fit af! Horribly useless customer service. Check the official Missguided size guide. LIKE I WANT TO SPEND ANY MORE MONEY AFTER LOSING $36?! Spoke to customer service via chat who gave me NO information about my items. The online reviews were horrible- saying things weren't shipped out at all, or for orders with multiple items they'd leave things out. Such of non sense! I have been waiting TWO MONTHS for my order. Fyi they did choose the USA and Canada Express Delivery automatically I'm not sure why. Excellent customer service! Haven't received my package and it's been 3 weeks, when I messaged customer service about it they said shipping takes up to a month. He resolved the matter very quickly and I was pleased with the outcome. Has anyone actually received a refund? anyway, this company harassed me to pay them and they seemed so sketchy, even their reviews were sketchy. I am lucky enough to find Missguided stuff at Goodwill pretty often. Tracking my package has been horrible it doesn't update either. I am very upset. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! No communication from Missguided, no letting me know about the expected delays, no apologies, nothing. He sent a request change to Hermes and hopefully will get my parcel directed to the correct address. Love the sweater! By Missguided, I mean the online clothing website! About 5 days ago I noticed 2 charges worth $54 and $62 to my bank account that I did not authorize. First time and last that I ever spend a penny in missguided! missguided reviews reddit. While Missguided has pretty stylish products, it's not a risk I'm willing to take. Tried contacting them and each time they would send me a link to track package that never loaded or updated and changed the delivery date back 3 days every time I contacted them. All came in my size as I ordered. The item they got wrong was $22 and they accidentally sent an item that was worth $7. dhl? Despite being cut off by my internet twice Thank you. They better refund my stuff waste of time, and literally money. Says that the model name Carmen wears a size US 4 in the pics and yes, the joggers are oversized on her. I probably wouldn't order anything online from them again and I'd avoid their heels, but I've never bought actual clothes from them so I can't speak to that. I payed for super express shipping and had a delivery date of oct 29 and got nothing until today’s November 2nd and three of my items are missing and two of the live chat people ended our chats and won’t help me this is so stupid. I bought one item just in case, but it all worked out for me honestly. I tried to contact customer service to cancel my order and received no response (I contacted them 9/10) even til this day. I was blocked at MISSGUIDED website and they refunded me with half amount of the trouser. Now they don't wanna refund me the difference I had to pay for the conversion because I couldn't order from their OWN website! $#*!y service and return, I payed 18 Euros and 250 all to garbage don't do shopping with them, they send you anything any colors any sizes regardless of what you ordered and after 2 months still no refund. Hi i live in canada, how much is the custom/ import fees for $300 or more order ? The dress looked bad on me, it had appliques that just wouldn't stay flat. It’s almost as it they didn’t think I would notice my things were missing because I ordered so much. Sarah helped me via the chat to arrange a different return method. I keep getting the run around talking about delays and someone will contact me in 48 hours. I am going to be leaving for Vegas in just a few weeks and was planning to order shoes and a bathing suit. I was on the same boat when I first heard of Missguided. They're trying to have me eat the loss of $36 for their mix-up and mistakes and tried to alleviate with the situation with a promo code.